des77 Terms and Conditions
Please read these terms and conditions carefully before using the des77 platform. These terms will give you a clear understanding of your rights and responsibilities.
These terms and conditions ("Terms") govern the use of the des77 platform and all its services. By accessing the website or creating an account, you are fully agreeing to these Terms. If you do not agree with any part of these Terms, please refrain from using this platform. des77 reserves the right to change these Terms at any time, and changes will take effect as soon as they are published.
1 Eligibility and Age Requirement
To create an account and use services on des77, you must meet the following eligibility conditions:
- You must be at least 21 (twenty-one) years of age. This platform is for users aged 21 and above only.
- You must be a real person and operate the account in your own name.
- All information you provide must be truthful, accurate, and complete.
- Anyone who has previously been banned from des77 is not permitted to open an account.
- Each person may create only one account; creating multiple accounts is strictly prohibited.
Any attempt by a minor to open an account is a serious violation. des77 reserves the right to verify age at any time.
2 Account Registration and Verification
The following conditions must be followed to complete registration successfully and keep an account active:
- At the time of registration, you must provide all details including your real name, a valid mobile number, and the correct date.
- des77 may request a government-issued ID (national ID card, passport, or driving licence) to verify your identity.
- You are solely responsible for keeping your account password confidential and secure.
- Any unauthorised access to your account must be reported to des77 support immediately.
- Withdrawals may be put on hold until verification is complete.
3 Deposit and Withdrawal Rules
The following rules apply to financial transactions on des77:
- Minimum deposit amount: ৳100 (per method).
- Minimum withdrawal amount: ৳800.
- Accepted deposit and withdrawal methods: bKash, Nagad, Rocket, and bank transfer.
- Withdrawals are generally processed within 1 hour.
- Deposited funds will only be returned to the same account from which they were sent.
- Deposits or withdrawals through a third party are strictly prohibited.
- If a suspicious transaction is detected, des77 reserves the right to hold any payment and carry out verification.
des77 may request additional documents to process a transaction. This is done in the interest of security.
Bonuses, Promotions and Wagering Terms
4 Welcome Bonus and Promotions
New members on des77 have the opportunity to receive a welcome bonus. It is very important to read all terms related to the bonus carefully:
- A 120% bonus is available on the first deposit, up to a maximum of ৳15,000.
- The wagering requirement for the bonus is 25 times (25x). This means you must wager 25 times the total of the original deposit and bonus before the bonus can be withdrawn.
- The bonus may only be spent on eligible bets placed with real money; bonuses cannot be earned using bonus funds.
- des77 reserves the right to change, suspend, or discontinue any promotional offer at any time.
- A bonus applies only once per player, household, IP address, or device.
- If misuse of a promotional offer is detected, the account may be closed and the bonus forfeited.
5 VIP Program
des77's VIP program is divided into three tiers. Each tier comes with a weekly cashback benefit:
- Bronze Tier: Weekly cashback of up to 0.5%.
- Silver Tier: Weekly cashback of up to 1.0%.
- Gold Tier: Weekly cashback of up to 1.5%.
- Tiers are advanced through regular play; des77 reserves the right to review the criteria for tier changes.
- Cashback benefits will be credited directly to the account and may have their own wagering terms.
- des77 reserves the right to change VIP benefits as needed.
6 Prohibited Activities and Fraud Prevention
The following activities are strictly prohibited on the des77 platform:
- Creating multiple accounts to take advantage of bonuses or promotions.
- Playing using bots, automated software, or any artificial method.
- Exploiting system vulnerabilities or technical errors to gain an unfair advantage.
- Providing false information when creating an account.
- Conducting money laundering or any illegal financial activity.
- Acting fraudulently towards other players or harassing them.
If such activities are detected, des77 may immediately close the account and forfeit all funds. The relevant authorities may also be notified if necessary.
Gaming Rules and Platform Policies
7 Gaming Rules
All games on des77 are operated in accordance with fair play principles. Players should be aware of the following:
- The outcome of each game is determined by Random Number Generator (RNG) technology.
- If a game is cancelled due to a technical error, the wagered amount will be refunded.
- If the internet connection is lost during any game round, the game result will be saved on the server.
- des77 reserves the right to remove any game or add new games as needed.
- In the event of any dispute over a game result, the server log will be considered the final evidence.
8 Privacy and Data Protection
des77 is committed to protecting your personal information. The platform uses SSL encryption technology to keep all data secure.
- Your personal information will never be sold to third parties.
- Information will only be used for the purposes of providing services, verification, and security.
- For more details, please read our Privacy Policy.
- Requests to delete your data can be made through support; however, some information may be retained for a specified period due to legal obligations.
9 Responsible Gaming
des77 believes in responsible gaming. We want every player to enjoy themselves safely and in good health.
- Players can set deposit limits, time limits, or voluntary breaks (self-exclusion) on their own accounts.
- If any signs of gaming addiction appear, please contact our 24/7 support immediately.
- This platform is for users aged 21 and above only.
- For detailed guidance, please visit the Responsible Gaming page.
10 Customer Service and Complaints Process
des77 provides customer service in Bengali 24 hours a day, 7 days a week. Follow the steps below for a quick resolution to any issue:
- First, contact the support team through the site's live chat feature.
- You can also reach us by email: [email protected]
- After a complaint is submitted, des77 will investigate and respond within a reasonable time.
- If the matter is not resolved via live chat or email, a formal complaint may be filed.
- des77's decision will be considered final.
Legal Liability and Changes
11 Limitation of Liability
des77 is not liable for the following:
- Any loss caused by technical issues, internet disruption, or failure of third-party services.
- Loss resulting from a player's own negligence or from sharing account details.
- Any circumstances beyond des77's control (force majeure).
- Loss caused by software errors from a third-party game provider.
In any circumstance, des77's total liability will not exceed the balance currently held in your account.
12 Account Suspension and Closure Rules
des77 reserves the right to suspend or close an account without notice in the following circumstances:
- Any violation of these Terms.
- Providing false information or identity fraud.
- Fraudulent activity or bonus misuse.
- If the account remains inactive for an extended period.
- If verification is required in the interest of financial security.
You may also request account closure at any time. Legitimate withdrawable funds will generally be returned within 1 hour.
13 Changes to Terms and Their Effect
Important information regarding these Terms:
- des77 reserves the right to update these Terms at any time. Changes will take effect as soon as they are published.
- For significant changes, players may be notified by email or through the platform.
- Continued use of the platform after any change will be taken to mean that you have accepted the new Terms.
- If any part of these Terms becomes legally unenforceable, the remaining parts will continue to apply.
- These Terms are drawn up in English and will be interpreted in accordance with Bangladeshi law.
Join des77 Today
Finished reading the terms and conditions? Now log in to des77 and enjoy safe gaming.