Responsible Gaming at des77 —
Stay Safe, Enjoy the Game
des77 believes gaming should be a source of entertainment, not addiction. Follow our tools and guidelines to keep yourself protected.
What is Responsible Gaming?
Responsible gaming means treating gaming as a controlled recreational activity. On the des77 platform, we want you to always be aware of your financial limits, manage your time, and pay attention to your mental wellbeing.
When gaming becomes a habit and starts to harm your daily life, family, or finances, it turns into a problem. des77 provides various protective tools to prevent this situation, which you can activate yourself.
Important: des77 is for people aged 21 and above only. Opening an account or playing games by minors is strictly prohibited.
Core Principles of Safe Gaming
- Only play with money you can afford to lose — not to recover money you have already lost
- Set your daily budget and time limits in advance
- Never play with borrowed money or funds meant for bills
- Take a break from gaming when you are under stress or feeling low
- Gaming is not a substitute for spending time with family and friends
- If in doubt, contact des77 support — 24/7 in Bengali
Our Protection Tools
You can activate these tools directly from your account on the des77 platform, or submit a request via our 24/7 live chat support.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. A 24-hour cooling-off period applies if you wish to increase the limit.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, des77 will automatically alert you and stop the game.
Time-Out Feature
Take a voluntary break from 24 hours up to 30 days. During this period, no deposits or gameplay will be possible on your account.
Self-Exclusion
Request self-exclusion for a long-term gaming break. Options of 6 months, 1 year, or permanent are available. All promotional communication will be suspended during the exclusion period.
Gaming History and Balance Report
View your betting history, win/loss statistics, and deposit records at any time. Make decisions based on real information.
24/7 Bengali Support
For any concerns about gaming, our Bengali-speaking support team is always ready. Come to live chat — no judgment, just help.
Signs of Problem Gambling
If you notice any of the following signs in yourself, stop gaming immediately and contact des77 support.
Chasing Losses
Placing bigger bets after a loss with the mindset of "I will win this time" — this is a dangerous cycle.
Hiding from Family and Friends
Lying to or hiding from family about how much you are gaming or spending money on it.
Borrowing Money or Selling Assets
Taking loans for gaming, borrowing money from family or friends, or selling assets to fund gaming.
Neglecting Work and Studies
Losing focus or failing at work or in studies because of gaming.
Restlessness Without Gaming
Feeling mentally restless, irritable, or low when not playing.
Spending Beyond Budget
Every time you resolve to "play just a little" but end up spending far more than the limit you set.
For people aged 21 and above only
Age Verification — Why Does It Matter?
To create an account on the des77 platform, you must be 21 years of age or older. This is not just our policy — it is our commitment to protecting minors.
We verify age at registration and reserve the right to request additional documents for any suspicious account. A request to parents and guardians: keep your devices and login details out of reach of children. If you believe a minor is using your account, notify our support immediately.
If evidence is found that an account is being used by a minor, that account will be suspended immediately and the held balance will be returned after verification.
Transaction Limits and Information
As part of secure and responsible gaming, des77 maintains specific transaction limits.
Minimum Deposit
৳100
You can deposit any amount via bKash, Nagad, Rocket, or bank transfer.
Minimum Withdrawal
৳800
Withdrawals are generally completed within 1 hour.
Payment Method
bKash • Nagad • Rocket
Bank transfer is also supported. All transactions are processed with secure SSL encryption.
Withdrawal Time
1 Hour
Approved withdrawals generally reach your account within 1 hour.
How to Get Help
If you have any concerns about gaming — whether for yourself or for a family member — des77 is always by your side. Our support team speaks Bengali and will help you with complete confidentiality.
There is no shame in asking for help. Problem gambling can affect anyone. Taking the first step is the hardest part — we are with you on that journey.
Contact des77 Support
Steps for Self-Exclusion
Contact Live Chat
Go to des77's 24/7 live chat and mention the topic of "self-exclusion".
Choose a Duration
6 months, 1 year, or permanent exclusion — as per your preference.
Effective Immediately
The account will be restricted as soon as your request is confirmed.
Support During Exclusion
All promotional messages will be stopped. You can still speak to support if needed.
Frequently Asked Questions
Play safe, enjoy with des77
Responsible gaming is the duty of all of us. Use our tools and play with joy.