des77's Privacy Policy

des77 may collect the following types of information in order to provide its services:

• Identity Information: Full name, date of birth, and National ID (NID) or passport number — required for account verification.
• Contact Information: Email address and mobile number — for account registration and support services.
• Financial Information: Details related to bKash, Nagad, Rocket, or bank accounts — for processing deposits and withdrawals.
• Technical Information: IP address, device identifiers, browser type, and operating system.
• Usage Information: Time spent on the platform, pages visited, and gaming activity history.
• Cookie and Tracking Information: Session cookies, preference cookies, and analytics-related data.

We collect only the information that is strictly necessary for the proper operation of our services. No unnecessary or excessive information is collected.

des77 may collect your information in the following ways:

• Directly Provided: Information you voluntarily give during account registration, login, or when filling out any form.
• Automatic Collection: Technical information automatically collected via cookies, log files, and web beacons when you visit our platform.
• Third Parties: Information received from identity verification service providers or payment processors, used solely to ensure security and compliance.
• Transaction Records: Transaction details automatically stored through our payment gateway system.

des77 uses the information collected about you for the following legitimate purposes:

• Creating, managing, and verifying accounts.
• Processing financial transactions including deposits and withdrawals.
• Preventing fraud, money laundering, and other illegal activities.
• Providing customer support including 24/7 live chat support in Bengali.
• Enforcing responsible gaming policies and preventing access by persons under 21.
• Improving platform performance and resolving technical issues.
• Complying with applicable laws and regulations.
• Sending promotional offers and updates with your consent — you may unsubscribe at any time.

We never sell or rent your personal information to third parties.

des77 may share your personal information with the following parties in limited circumstances:

• Service Providers: Payment processors (bKash, Nagad, Rocket), identity verification agencies, and technology suppliers — only acting on our instructions and under strict confidentiality agreements.
• Legal Obligations: To comply with court orders, government directives, or applicable legal requirements.
• Security and Protection: When required to investigate fraud, abuse, or illegal activity against the platform.
• Business Transfers: In the event of a merger, acquisition, or asset transfer — your information will continue to be protected.

des77 never transfers your information to third parties for any reason other than those listed above. All our partners adhere to the same privacy standards.

des77 applies industry-standard technical and organizational measures to keep your information secure:

• SSL Encryption (SSL/TLS): All data transmissions are encrypted so third parties cannot read information in transit.
• Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and real-time monitoring systems.
• Access Controls: Only authorized staff may access your information, and only when specifically required.
• Password Hashing: Your password is never stored in plain text; strong hashing algorithms are used.
• Regular Security Audits: Our systems undergo regular security testing.
• Two-Factor Authentication (2FA): An option to add an extra layer of security to your account.

While we take every security measure possible, it is not possible to guarantee 100% security for data transmitted over the internet. However, des77 will take appropriate action in response to any security incident.

des77 retains your personal information according to the following policy:

• For as long as your account is active and for at least five years after the account is closed — for financial records and legal compliance.
• Transaction records are retained for the period required by regulatory requirements.
• Customer support communications are retained for up to three years.
• Technical logs (log files, IP addresses) are generally deleted after ninety days.

Information may be retained for a longer period if required by legal obligations or for dispute resolution.

The des77 website uses cookies to improve your experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Required for core site functionality — login sessions, security tokens. These cannot be disabled.
• Preference Cookies: To remember your language selection and display preferences.
• Analytics Cookies: To monitor site usage and improve performance — used with your consent.

You can disable cookies at any time through your browser settings, though some services may become limited as a result.

As a des77 user, you have the following rights over your own information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccuracies in your information.
• Right to Erasure: You may request deletion of your information in certain circumstances — however, complete deletion may not be possible if legal obligations exist.
• Right to Restrict Processing: You may request that the use of your information be limited for specific purposes.
• Withdrawal of Consent: You may withdraw consent at any time for any data processing carried out on the basis of your consent.
• Right to Lodge a Complaint: If you have concerns about the processing of your information, you may raise them with us or with the relevant authority.

To exercise these rights, write to [email protected]. We will aim to respond within 30 business days.

des77 strictly does not collect information from anyone under the age of 21 and does not allow them to open an account. This platform is for persons aged 21 and above only.

If we find evidence that a minor has registered, the relevant account will be closed immediately and the collected information will be deleted. If you have information about this, please notify us at [email protected].

des77's servers and services may be located in various countries. If your information is transferred to or processed in another country, the privacy laws of that country may differ from those of Bangladesh.

However, regardless of where the information is processed, des77 ensures your information is protected in accordance with the standards described in this Privacy Policy. This protection is mandatory in our agreements with third-party service providers.

des77 may update this Privacy Policy from time to time. If there are significant changes to the Policy:

• The update date on this page will be revised.
• Registered users will be notified by email.
• Continued use of the platform after a change will mean acceptance of the new policy.

The latest policy will always be available at des77.cam/privacy-policy. If you have questions about any changes, contact us at [email protected].

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available in Bengali on the website 24/7.

We take all privacy-related requests seriously and aim to respond as quickly as possible. des77 is committed to remaining worthy of your trust as a safe and reliable gaming platform.